The Challenge

fintrans is a different kind of translation agency. Based on the principle of “thinking globally, acting locally”, the organisation has established itself as a “lean and mean“ agency that can count on the support of inumerable specialised translation professionals in their respective fields and located around the world.

As they say themselves, there is hardly any language combination, for which fintrans could not offer a translation.

The agency has undergone steady growth throughout the last decade, and recently, fintrans sought to optimise its flow of producing real time quotes and receiving orders. The channel for this change: Their website.

Our Solution

Spoiled Milk was pulled in to do what we love doing: Implement solutions in order to make business processes smoother.

We built the new fintrans website around a web application that allows users to submit their own document and instantly receive a quote based on the size of the document and the deadline.

In the back-end, users can retrieve an overview of all their
orders, choose to approve or disapprove translations, set a rating
and download finished translations. Similarly, fintrans’ agents can have a full overview of orders and assign tasks
to specific translators.